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Incidents from your customers are lot easier to solve with LAVA ICM application. This web based application brings you ability to manage incidents transparent and with quick response. Incidents from customers can be received by contact form, in form of tickets,  and can be easily managed by administrators and resolved by those who are responsible for them.

This simple and effective application brings you wide abilities of incident tracking and ticket management, and it is a perfect soulution for thoose who need simple, safe, and transparent ICM software, especially for small and medium business.

 

Application is smart by itself, and contains autosugestions in every typing fields.